Shipping Policy_US
Shipping Policy
At AllCustom, we're committed to delivering your personalized posters and framed prints quickly, safely, and transparently—every time.
US Shipping (4–7 Business Days)
All of our products are printed and shipped within the United States using trusted domestic print partners. Every order is made-to-order, carefully inspected, and securely packaged before it leaves our production facility.
Delivery timeframe:
Most orders arrive within 4–7 business days after dispatch.
Production time:
Please allow 1–2 business days for printing and order processing.
Note: Delivery to remote or rural areas may take a few extra days depending on carrier routes.
Free Shipping
We're pleased to offer free shipping on all US orders — no minimum purchase required.
Order Tracking & Dispatch
Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your parcel's journey all the way to your doorstep.
How do I track my order?
Simply click the tracking link in your shipping confirmation email for live updates.
Who delivers my order?
We use reliable national carriers such as USPS, UPS, and FedEx, depending on your location.
What if my parcel is delayed or lost?
Delays are rare, but if your parcel takes longer than expected, contact us within 30 days of your estimated delivery date. We'll reach out to the carrier on your behalf and arrange a replacement at no cost if your package is confirmed lost in transit.
International Orders
At this time, we ship within the United States only. For customers in New Zealand and Australia, please visit allcustom.co.nz for local production and delivery.
Quality & Care
Every poster is printed on premium, archival-quality paper with fade-resistant inks. Your order is hand-checked before dispatch to ensure it meets our standards and arrives in perfect condition.